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OnHold Support

macOS menu bar app · Version 1.0

Frequently asked questions

Pause Playback mode doesn't do anything when I click hold.

Pause Playback sends a system media key and needs Accessibility access to do so. Go to System Settings → Privacy & Security → Accessibility and make sure OnHold is enabled. Lower Volume mode works without any permissions.

What's the difference between Pause Playback and Lower Volume?

Pause Playback toggles play/pause for whatever app is currently playing, and also pauses Music and Spotify directly. Lower Volume instead drops your system output volume to a preset level and restores it when you release hold, useful for muting everything at once, including browser tabs and call audio.

My custom keyboard shortcut isn't working.

If the shortcut you recorded matches a built-in macOS shortcut, OnHold will warn you and link to the Keyboard settings pane so you can resolve the conflict. Choose a combination that isn't already in use.

The hot corner doesn't trigger hold.

Hot corners are off by default. If you've assigned the same corner to another action in System Settings → Desktop & Dock → Hot Corners, that action will take priority. OnHold shows a one-time warning if it detects an overlap.

OnHold doesn't appear in my menu bar after installing.

Make sure the app is installed in /Applications. If you see a security warning on first launch, go to System Settings → Privacy & Security and click Open Anyway.

How do I uninstall OnHold?

First, disable Start at Login from the menu if it's enabled. Then drag OnHold.app from /Applications to the Trash. No other files are created outside the app bundle.

Does OnHold connect to the internet?

No. OnHold runs entirely on-device and makes no network requests.

Still need help?

If you have a question that isn't answered above, we're happy to help. Reach out via the contact form on our main site and mention OnHold in your message.

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